It takes a little time to hunt for the best new-to-you pieces that you will love. That means your first box may take up to two weeks for your box to get to you. Then you'll get a box every three months, for every season.
You then have a week to decide what to keep and what to return. We only charge you for what you keep, after that week is up. Just pop any returns back in the box, and use the return label we sent you. Make sure you cover the original label with the new one. Then take the box to your local post office.
We love hearing feedback - even when it's negative. That's because we care about getting to know you better. We want to style you in clothes you'll love and give you the best service. So please don't be shy! Go to your profile page where you’ll find your order with a box to type in your feedback, so we can learn even more about what you’re looking for. And if you need to contact us about anything else, just email firstname.lastname@example.org. We can’t wait to hear what you think!